Welcome to Taxihub Support

How can we help?

Contact Us

Frequently asked questions

How do I create an account?

Download the Taxihub App from the App Store or Google Play, then create an account with your email address and mobile phone number. A payment method is also needed before you can request a ride.

How do I request a ride?

When you’re ready to go, open the app and enter your destination. Then choose the ride option that best suits your needs. Confirm your pickup by tapping Confirm Pickup.

Can I use Taxihub without a smartphone?

No, We only accept rides through the Apps.

Is the Taxihub platform safe?

Your safety matters to us. Taxihub has a Safety Team dedicated to doing our part to help prevent incidents. Learn more about the safety features in the app, as well as safeguards such as GPS tracking and phone anonymization, by visiting the link below.